Skip to main content
Support requests from registered charitiesHow we use information
The BarnsleyChristmas ProjectMake referral

Charity-led Christmas support

You know the need.Let’s talk about how we can help.

The Barnsley Christmas Project works with registered charities and the professionals they trust to support children and families. Share a considered request, and our team will read it, respond and explore what may be possible.

Private and consideredFor registered charitiesReply by work email

A note from the project desk

Start with what matters.

“Tell us about the child, what they would love, and what would genuinely help. We’ll take the time to understand.”

No public list

No financial evidence

No family contact details

A real reply from our team

We work through the referrer from first contact. If more detail is genuinely needed, we will ask for it later and explain why.

Read by people

A straightforward way to ask for help.

No public nominations and no request for a family to prove their circumstances. A trusted professional explains what would help, and we have a respectful conversation about what we can do.

What we are here to do

Turn local knowledge into thoughtful support.

Charities and frontline professionals often know where a little help could change Christmas for a child. We provide a private route to tell us about that need without putting the family through another public process.

How we approach each request

Useful information, handled with care.

Professional referral

The people

Who needs support, shared without unnecessary identifying details.

What would delight them

Interests, wishes and practical preferences that help us choose thoughtfully.

Why it would help

A short account of the circumstances, not documents or proof.

What happens next

A conversation with the referrer about what is possible and appropriate.

Who can request support

Trusted people, working through a registered charity.

You might be a social worker, family support worker, youth worker, outreach practitioner, charity caseworker or another authorised colleague. What matters is that the charity is registered, you know the family through that role, and they have agreed to the request.

Before you begin

  • You work for, volunteer with or are formally authorised by a registered charity.
  • You know the family through your professional or charitable role.
  • The family has agreed to the request and the necessary information being shared.
  • You can remain the safe point of contact while we consider the request.

How it works

From request to a real conversation.

The form starts the conversation. It does not promise a particular item or outcome, and it does not ask you to settle practical details before we know whether and how we can help.

  1. 01

    Tell us what would help

    An authorised professional shares a short, private request with the family’s permission.

  2. 02

    We read it properly

    A project team member considers the request, checks the charity details and gets in touch by work email.

  3. 03

    We talk it through

    Together, we clarify priorities and agree what support may be suitable and possible.

  4. 04

    We follow it through

    If we can help, we keep the referrer informed while the agreed support is arranged and fulfilled.

Professional referral

Request support for a family.

Use this form if you are authorised to act for a registered charity and the family has agreed to the request.

Please do not include diagnoses, case files, financial documents or detailed safeguarding disclosures.

Checking request availability

Checking the secure request service.

No request information has been saved in this browser tab.

Already sent one?

Check a request.

The referrer can see the current status and any messages from our team using the private reference and their work email address.

Private request checker

Check a support request.

Use the reference from the confirmation and the referrer’s work email address. Family information is not shown here.

Two details required

The project team also sends important updates to the referrer’s work email.

Need to speak first?

Start with a question.

If you are unsure whether the request is suitable, need an accessible way to contact us, or want to discuss working with the project, email the team. Please do not include identifying family information in an initial email.

Email the project team

Contact

[email protected]

When writing, include:

  • your name and work email;
  • the registered charity’s name;
  • your request reference, if you have one; and
  • a short description of your question without family identifiers.

Questions

Before you make a request.